How to design your patient experience in 2026

Watch the replay and get the key takeaways

Join Dr Kunal Rai and Dr Loven Ganeswaran for a deep dive into how to create unforgettable patient experiences. So you can strengthen trust, goodwill and get more patients saying yes.

Together they'll uncover what patients will value most in 2026, how AI can move the needle and how to craft digital workflows that put patient care first.

Get instant access

Webinar Reviews

What attendees say

"Really informative webinar. I hope to implement a TCO in plans for a squat dental practice"

Webinar Attendee

“It was very interesting hearing about the TCO role and how it can be implemented. A great opportunity to ask questions too which I'm sure people will find useful.”

Webinar Attendee

“Laura and Loven you are both so natural in how you deliver information and answered questions. It was a joy to join your webinar.”

Webinar Attendee

"Really informative webinar. I hope to implement a TCO in plans for a squat dental practice"

Webinar Attendee

“It was very interesting hearing about the TCO role and how it can be implemented. A great opportunity to ask questions too which I'm sure people will find useful.”

Webinar Attendee

“Laura and Loven you are both so natural in how you deliver information and answered questions. It was a joy to join your webinar.”

Webinar Attendee

Great patient experiences are designed, not left to chance.

Every patient wants to feel understood, reassured and confident about their care. The challenge is that expectations are rising and many workflows are still built for a different time.

That gap creates uncertainty for patients and friction for teams.

In this 40 minute session, Dr Kunal Rai and Dr Loven Ganeswaran will break down what excellent patient experience will mean in 2026 and how to design it with intention.

You'll take away:

What excellent patient experience really looks like in daily practice
‍
The AI tools and tech that move the needle at Meliora Dental and Sunninghill Clinic
‍
The proven digital workflows that put patient care first and make your life easier

🎯 Perfect for practice owners, principals and associates ready to future proof their patient experience.

Access the replay and resources

Meet your speakers.

Dr Kunal Rai

Kunal is the Principal Dentist and CEO at Meliora Dental, known for his calm, patient centred approach to care. After graduating from Charles University in 2015, he has continued to deepen his expertise through advanced training in clear aligner therapy, restorative dentistry and a Master’s in Dental Implantology. He’s passionate about using modern, AI supported tools to improve clarity for patients and elevate the standard of care across every stage of their journey.

Dr Loven Ganeswaran

Loven is a dentist turned tech founder, co-owning Sunninghill Clinic and leading Chairsyde, the award-winning patient education platform. He’s focused on connecting dentistry with whole-body health and redesigning the patient journey through trust, tech, and care.