How to design your patient experience in 2026

📅 Thursday 11th December, 8–8:40pm (Online & Free)

Join Dr Kunal Rai and Dr Loven Ganeswaran for a deep dive into how to build the kind of patient experience that patients remember for the right reasons.

Together they will uncover what people will value most in 2026, how tech can genuinely support care and how to craft workflows that build trust at every step.

Save your spot – it’s free to join

Great patient experiences are designed, not left to chance.

Every patient wants to feel understood, reassured and confident about their care. The challenge is that expectations are rising and many workflows are still built for a different time.

That gap creates uncertainty for patients and friction for teams.

In this 40 minute session, Dr Kunal Rai and Dr Loven Ganeswaran will break down what excellent patient experience will mean in 2026 and how to design it with intention.

You will learn how to:

Understand what patients will value most in the next few years
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Use AI and digital tools in ways that genuinely support care
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Build workflows that make the patient journey clearer and your team’s day easier

🎯 Perfect for practice owners, principals and associates ready to future proof their patient experience.

Save your spot – it’s free to join

Meet your speakers.

Dr Kunal Rai

Kunal is the Principal Dentist and CEO at Meliora Dental, known for his calm, patient centred approach to care. After graduating from Charles University in 2015, he has continued to deepen his expertise through advanced training in clear aligner therapy, restorative dentistry and a Master’s in Dental Implantology. He’s passionate about using modern, AI supported tools to improve clarity for patients and elevate the standard of care across every stage of their journey.

Dr Loven Ganeswaran

Loven is a dentist turned tech founder, co-owning Sunninghill Clinic and leading Chairsyde, the award-winning patient education platform. He’s focused on connecting dentistry with whole-body health and redesigning the patient journey through trust, tech, and care.