The Case Acceptance Playbook
A free guide for dental practice owners who want to understand where their practice is really performing, learn proven frameworks to optimise production and profitability, and transform patient communication so every patient truly understands their care options.
cost per surgery per day
optimise performance
patient communication
Download Your Free Playbook
Get the OCPSPD framework, the Three Pillars for optimising production, and the 5 C’s for transforming patient communication.
Identify your performance. Optimise your structure.
Transform patient communication.
Built out of insights from dental practices across the country, this playbook gives you the numbers to see where you really stand, the frameworks to improve, and the communication systems that help patients make informed decisions about their care.
Ethics First
Why case acceptance starts with patient empowerment — and what the GDC says about communication and ongoing consent as a clinical responsibility.
Know Your Numbers
Calculate your true Operating Cost Per Surgery Per Day (OCPSPD), your break-even, and see exactly where your practice is performing — and where margin is leaking.
The Three Pillars
Three levers to optimise production: how you zone your diary, how you set your fees, and how your team structures clinical conversations.
The 5 C’s Framework
A step-by-step structure for the patient conversation — Connect, Co-discover, Clarify, Case Present, Confirm — so patients truly understand their options.
High-Performing Associates
What separates associates who drive real contribution from those who are busy but not productive — and how to build the structure around them.
The Technology
How AI-powered visual education, voice transcription, and digital consent help your team communicate with patients more effectively — and save 180 minutes per week.
The AI platform built for the
Chairsyde conversation.
Visual education, voice transcription, digital consent, and patient engagement — all in one tool designed by dentists, for dentists.
Animations Library
Voice AI
Consent Capture
“Case acceptance is not about pushing treatment. It is about helping patients understand.”The Case Acceptance Playbook — Chairsyde
Know your numbers. Fix the structure.
Transform patient care.
Download the free playbook and get the frameworks to identify where your practice is really performing, optimise your production, and give every patient the understanding they deserve.
Download Free Playbook →